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FAQ PAGE

Below are some frequently asked questions.


Please contact us if you have any questions which are not answered.

WHERE ARE YOU BASED?

In Tiptree, Essex. In between Colchester and Maldon, approximately 10 mins from the A12, 40 mins from the M25.

HOW LONG HAVE YOU BEEN INVOLVED WITH HORSES?

Over 39 years and counting!

WHAT SERVICES DO YOU PROVIDE?

Livery, breaking, schooling, selling and self drive horsebox hire. See our services page for more information.

ARE THE PONIES RIDDEN BY CHILDREN?

Yes they are ridden and handled by children 11 years and under. This ensures they are safe and family friendly!

HOW BEST TO CONTACT YOU?

You can email, call or message. For details go to our contact us page. Also you can find us and message us on our Facebook page.

I AM WARY OF SENDING MY HORSE TO SOMEONE I DO NOT KNOW / I HAVE HAD A BAD EXPERIENCE IN THE PAST, ADVICE?

Totally understandable, to keep this answer brief on the FAQ page. 1. Please read my testimonials. 2. See my reviews on Facebook. 3. Contact us and ask lots of questions!

I would recommend you do these three things when choosing any person you have not done business with before, especially as it involves your horse.

WHAT UPDATES DO I GET WHEN MY HORSE IS AT YOUR YARD?

I can give you whatever update you need, photos, regular updates, videos, etc. Be assured your horse will be treated like one of our own.

DOES MY HORSE NEED TO BE INSURED TO STAY WITH YOU / WHEN I USE YOUR HORSEBOX?

Yes, you will need your own equine insurance. This is to protect your pet and ours in unlikely event anything happens.

WHEN YOU SELL MY HORSE WHAT DO I HAVE TO DO?

In terms of what tasks you have to do - nothing! We will photograph, video, advertise and deal with the buyer. Of course you can input as much as you like and being honest and genuine is the best policy for everyone.

We all work together to get a win-win-win (horse-client-buyer)!

HOW CAN I BOOK YOUR SELF DRIVE HORSEBOX?

Please visit our Booking Page and Booking Page FAQs for more information on booking the horsebox.

WHAT TIMES ARE YOU OPEN?

We are open 7 days per week. Viewings and self drive horsebox hire can be arranged Mon-Sun 6am to 6pm.

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